Grievance Redressal

Last updated: 21 October 2026

In line with the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, the Consumer Protection (E-Commerce) Rules, 2020 and the Digital Personal Data Protection Act, 2023, you can raise any complaint about D2C Fiber (d2cfiber) — including about your personal data — with our Grievance Officer.

Grievance Officer

Sunil Kumar, Director
JMVAS Telecommunications Private Limited (OPC)
Registered office: 210/2, Lane No. 7, Ram Nagar, Roorkee, Uttarakhand 247667, India
Regional office: Gurugram, Haryana, India
Email: telewebads@gmail.com

How we handle complaints

• Please include your name, brand (if any), the email you use with us and what happened.
• We acknowledge within 24 hours and aim to resolve within 15 days.
• If you are not satisfied with our answer, you may approach the Data Protection Board of India or the appropriate consumer forum.